ApeOS answers every reservation and catering enquiry on WhatsApp, asks for reviews after guests have left, and brings lapsed regulars back without a discount war. It runs alongside the POS you already have.
Founder-led. Formerly Country Head, Accenture Song Malaysia. Petronas · BMW · Grab · L'Oréal · Standard Chartered
Not in the kitchen. In everything that happens before the order and after the bill.
Your POS knows what sold. It rarely knows who's coming back, who stopped, or who to message on a slow Tuesday.
They arrive mid-service and sit unanswered. The birthday dinner for 20 books somewhere else.
Happy customers rush out. The QR code at the counter becomes one more task.
Someone else keeps the relationship and the data, and takes a cut of every order.
Good atPoints, cashback and sales data at the till.
Stops atThey live inside the POS. Your WhatsApp inbox, reviews and catering enquiries sit outside it.
Good atOrders and reach on day one.
Stops atYou rent the customer. They own the data and the next order.
Good atFast when someone's free.
Stops atNothing gets answered on a rush night, and the contacts leave with the staff.
ApeOS doesn't replace your POS. It handles everything between a customer's first message and their next visit.
Built, tested and live in under 7 days. Not just a template: adapted to your brand and how you work.
Booking and catering questions get a reply in seconds.
AI ConversationsFast replies and deposit links turn interest into confirmed tables.
WhatsApp & AIAsked after they've left, not at the counter.
Reviews & Local SEOBirthday treats and win-backs, sent automatically.
Email & SMS AutomationWhatsApp, Instagram, text and email in one voice.
AI ConversationsMenu, hours and policies taught once, answered everywhere.
AI Knowledge BaseFestive sets and private dining, live in days.
Landing Pages & FunnelsDine-in, catering and online in a single record.
CRM & PipelinesRepeat rate, enquiries and reviews, per outlet.
Reporting & DashboardsBuilt on six live modules
Every WhatsApp, form and QR scan becomes a customer record, whether it's a table for two or a catering quote.
AI replies in seconds, shares the standard menu and sends a deposit link. Staff only step in for the custom bits.
Reviews, birthday nudges and win-backs keep regulars regular.
Off-the-shelf where off-the-shelf works. Hand-built where it doesn't.
What cafes and F&B get on day one, already built and tested.
Reserved for the part of your business that doesn't fit a standard flow, mapped to how you actually work.
ApeOS is live at Ace Tennis Academy in Petaling Jaya. Here is what happened when the Reviews & Local SEO module went on. Want to see the working system before you decide? We'll walk you through it live on the call.
"The Google reviews product has been a complete game-changer for Ace Tennis Academy. Since implementing it, we've seen a 27% increase in coaching sessions, which is great."
"A massive shoutout to Neeraj, he didn't just hand us a standard off-the-shelf product; he actually took the time to custom-build a solution specifically tailored to our academy's needs. Beyond the tech, Neeraj personally consulted with us to streamline and improve our existing internal processes. His hands-on approach made all the difference, and I would recommend Techno Ape highly."
Beyond ApeOS itself, the founder has built and delivered digital, ecommerce and AI capability work for:
Not a vendor handing over a login. A managed partner that builds it, runs it and evolves it with you.
We learn how your cafe actually runs and tell you honestly whether ApeOS fits. If it doesn't, we'll say so.
Proven modules, adapted to your brand and live in under 7 days. Nothing rebuilt from scratch.
We operate the system day to day and hand-build the piece unique to you, once it's earned.
ApeOS sits alongside it. Where your POS can share customer or order data, we connect it. Where it can't, every enquiry and review is still captured on the ApeOS side.
Yes. Booking and deposit flows are part of the setup. Unusual rules like minimum spend, set menus or room hire are exactly what Bespoke is for.
Requests go out after the visit, on WhatsApp, once. Nobody is asked at the till, and nobody is offered a reward for a review.
ApeOS Core deploys in under 7 days. Any Bespoke piece is scoped once Core is running and the real gaps are visible.
We do. Techno Ape builds, runs and evolves ApeOS alongside your team, so it never goes stale or quietly breaks when no one's watching.
Not a sales pitch. Not a contract.
Thirty minutes to see if ApeOS actually fits how your cafe runs, clarify scope, and flag the first wins. If there's no clear fit, we'll tell you that too.
Just a straight answer on what your business needs and ApeOS fit.
